• Justin Maxwell
  • Smith.ai
    Virtual Receptionist Services
Justin Maxwell's pros (5)
  • Justin Maxwell recommended Sean Cooper
    Sean helped us out with the early marketing pages for Smith.ai. He's been an editor for Conde Nast, Wired, and most recently Outside Magazine. read more

  • Justin Maxwell is looking for a great Copy Editor/Writer in Anywhere, but SF Bay Area is also great!
    While I love writing content, I just don't have time to these days as we build the company. We need someone amazing at product content — making our features comprehensible, bite-sized, and friendly. Aaron and I can provide all the information, but we want someone to get very familiar with our product, learn how it works, and explain it to people on their own terms. read more

  • Max Osbon recommended Smith.ai
    Professional, intelligent and easy to work with. Highly recommended. We love the daily email summaries and the call data they capture. read more

  • Justin Maxwell recommended Fireart Studio
    We found Fireart through Dribbble — repeatedly seeing a breadth of illustration work conveying playfulness, simplicity, and friendliness. After working with firms in the Bay Area we'd just been burned a few too many times by paying for a designer's $4,000/mo rent, not paying for high quality, professional work. From the moment we started working with Fireart it was clear that they ran their studio as a professional distributed team with project management, but the costs did not reflect unnecessary overhead.

    We've now worked together on three projects — each time I provide sketches of what I have in mind, and they bring them to life and execute far better than I ever could. They are fantastic about revisions, too, never any pushback, extremely fast turnaround. Since working with them we have recommended them to many other startups and design teams here in California and in my design Slack groups. The only thing keeping us from working with them more is my own being spread too thin — they are by far my favorite firm I've worked with in years and we look forward to working with them more in the future! read more

  • Nick Beske recommended Smith.ai
    I was using a receptionist service that came with my executive suite for about three years. Our office has four receptionists that answer phones for dozens of businesses and the quality of the service has been going down hill. I was missing calls, getting bad feedback from clients about "my" receptionist and having too many calls sent directly to voice mail instead of being transferred. Smith has been a huge upgrade. Very friendly receptionists, haven't missed a single call, and they filter out spam/sales calls. The service is outstanding- I highly recommend them. read more

  • Matthew Cotton recommended Smith.ai
    My company has been using Smith.ai for about a year and the results have been great. The staff at Smith are incredibly friendly and work with you on a script for your callers. They even created a "call blast" service for us to guarantee a member of our staff received the message. I highly recommend if you are looking for a professional, courteous, and affordable answering service. read more

  • Kevin Levine recommended Smith.ai
    I have been using Smith.ai for about two months and I am extremely pleased. The ease of use, reasonable cost, and very professional staff have made this one of my best business decisions of the past year. read more

  • Menno O recommended Smith.ai
    We have been using Smith.ai for about a month now and I can highly recommend Smith.ai for handling your phone calls (used multiple others before). A little bit more expensive but a lot more quality :) read more

  • James Bisgard recommended Smith.ai
    We've used Smith.ai for the better part of the year and they've been great. Easy to work with and flexible on making adjustments. Highly recommended. read more

  • Caemin O'Connor recommended Smith.ai
    I've been using Smith Ai for a few months and I highly recommend them. The service is fantastic and I can't believe the value for money. 10 out of 10 read more

  • Justin Maxwell recommended Jenn Marie Writing & Marketing, LLC
    (I wrote this before from my personal account, but here it is from our business account!)

    Jenn is incredible. From customer outreach to sales to writing, she brings a confident yet friendly voice to her clients. In our experience working with her, she helped our company grow through pushing us out of our comfort zone, saying "yes" to things we didn't know if we could say "yes" to yet, and most of all helping establish a point of view in the blog posts we were writing. We came out of the gate swinging as a result of her confidence and attitude and are forever grateful. read more

  • Cathy Green recommended Smith.ai
    I've worked with many answering services over the 7 years that I have been in business. This one is hands down, my favorite (I even enjoy them more than Ruby, the Rolls Royce of answering services). The messages are clear and concise. They are great at handling clients. Fees are reasonable and realistic. I could not be happier. read more

  • Justin Maxwell recommended Ryan Nell Consulting
    Ryan's writing contributions to the Smith.ai blog have been invaluable for our growth and success. He's a very fun guy to work with — on a personal level he's extremely outgoing, positive, and laid back, but can straddle writing styles ranging from academic to market-y. We highly recommend him! read more

  • Kaylen Echols recommended Smith.ai
    All of my clients were super impressed at the professional way they answered the phone. Always kind and polite. Highly recommended. read more

  • Greg Brown recommended Smith.ai
    I've been looking for a good call answering service for years. I was tempted by Ruby Receptionists (a few times), but the costs were astronomical. So I back-burned this project. Then I discovered Smith about 4 months ago. The price was right, but what really hooked me is their technology. I love the instant email summaries (within minutes of getting a call), and then the nicely formatted daily summaries at the end of the day. It's a nice combination of human + tech. It's all very slick and I'd highly recommend this service for any small business! read more

  • Kathryn Dorr recommended Smith.ai
    Smith is an excellent call answering service and has offered me outstanding service at a great price for my company! I would definitely recommend them to anyone looking for this service. They go above & beyond and are highly professional. Not one thing bad you can say about them! read more

  • Scott Nyman recommended Smith.ai
    Smith.ai for sure. I've used their services since 2015 and don't know how I could live without them now. A live person answers each call with the greeting I select, hands the call over to me with an introduction, and prepares a summary of each call sent by email. (I chose email over SMS.) I have an IP boutique practice, so my new leads call with pretty much patent, trademark, or copyright needs. Anymore, the Smith receptionists are better at classifying some lead's IP needs than the lead themselves. Smith.ai also screens out solicitors or anyone else I don't want to take calls from. It's all so customized that it feels as if I have a dedicated receptionist. The prices are super affordable, too. Highly recommended!
    -Nyman IP
    nymanip.com read more

  • Roman Massey recommended Smith.ai
    Smith has been instrumental to the growth of our small bootstrapped company. Not only is it a FRACTION of the cost of a full time receptionist, it is actually BETTER because we get extended business hours which cover PST & EST, not to mention the service is just insanely good. read more

  • Emmett "Corky" Kaericher recommended Smith.ai
    This company has changed the face of my business image from embarrassing to impressive. The folks here really go WAY beyond the call of duty, and they do it the way American clients are accustomed to. Beautiful. And the cost? Just silly low. I can't brag loud enough about my Smith.ai partners. read more

  • Angela Sartain recommended Smith.ai
    Smith.ai is truly an innovative and inspiring company! I have worked with them for almost a year now and have seen, first-hand, the dedication and care that comes from the entire company. The level of detail that goes into understanding the clients and ensuring that calls are handled as requested is second to none! read more

  • Carter Doyle recommended Smith.ai
    Smith.ai has been great! They regularly field more than 60 calls a month for me and are an invaluable resource for my company. The virtual receptionists answer many of my callers answers saving me lots of time. They have really taken the time to learn my business so they can provide great help to my callers without any input or direction from me. Their prices are fair to and are far more affordable than hiring a receptionist. read more

  • Justin Maxwell created a new Virtual Receptionist Services profile