• Justin Maxwell
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  • Smith.ai
    Virtual Receptionist Services
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Virtual Receptionist Services
Justin Maxwell's list (6)
  • Craig DuAlba recommended Smith.ai
    Have used smith.ai for over a year and have been very impressed. Having a live answer phone service lifted our business to a professional level and gave our customers the confidence that they were dealing with a reputable company. read more

  • Jonathan Hill recommended Smith.ai
    Smith was perfect for my solo law practice. Callers were greeted with a live person and my overhead did not take a hit. Their customer service is one of the most responsive I have ever experienced as well. I highly recommend Smith for outsourcing call reception duties. read more

  • Jamie Bennett recommended Smith.ai
    I've used Smith.ai for about a year and have been very pleased with the service. I love that my calls are always answered by a human being as I am often out in the field as a entrepreneur. read more

  • Brian Cooke recommended Smith.ai
    I've use Smith for about 3 months as an answering service for my marketing campaigns. As a busy solo practitioner, I can't always get to the phone when a potential client contacts me. They have proven to be an asset to my law firm. read more

  • Regina Edwards recommended Smith.ai
    Wonderful answering service! I'm a solo practitioner attorney and I can't get to my phone at all times. I know that my phones will be answered professionally at all times. The ability to text updates to Smith without fussing with an app is a huge bonus. I highly recommend. read more

  • Kimberly Sende recommended Smith.ai
    I am a small business owner and I have no doubt that Smith has been invaluable in helping me grow my business. I can now focus on my clients and enjoy my limited free time without worrying about missing calls. Their receptionists are warm, friendly and engaging and the text summaries are thorough and useful. If you are on the fence about hiring them, do it now, it is absolutely worth it. read more

  • Devon Slovensky recommended Smith.ai
    I started using Smith when my paralegal/receptionist suffered a disabling injury. They are very, very helpful folks who do their job well. They have a really good method for handling legal clients without me having to provide training and are great at getting me good basic information before I return a phone call. They are also very polite, and my clients compliment how warm they are to them. At this time, I won't have to replace my paralegal/receptionist, and I have better phone coverage than before. read more

  • Ernest Santos recommended Smith.ai
    Amazing service especially for new small business owners providing a breath of fresh air in direct contrast of having artificial intelligence taking over creating such as disconnection with out customers. Smith has been great as it allows calls to be filtered before they are transferred to me. Especially love that spam is not charged and eliminates the ever persistent telemarketers. Also just want to say that how appreciative I am for the discreteness of the staff and what a wonderful job these people that have been doing while answering the calls. HIGHLY recommend. read more

  • Justin Maxwell recommended All Things Technologie
    When Smith.ai customers need help with their RingCentral setup — whether that's figuring out why calls aren't working right, or just getting started with a VOIP and forwarding solution — we refer them to ATT. They are a RingCentral authorized provider, and expert in all the weirdness and intricacies of their interface. They are extremely responsive and follow up with the clients. Many of our Smith.ai clients have said they wished they knew about ATT before tearing their hair out and trying to figure out routing protocols, office hours, time of day rules, ringing multiple people, lunch breaks, and so on. So, if you run a small business, want to keep one central phone number but have multiple employees or need to route calls to Smith.ai sometimes and your mobile other times, get in touch. read more

  • Justin Maxwell recommended Sean Cooper
    Sean helped us out with the early marketing pages for Smith.ai. He's been an editor for Conde Nast, Wired, and most recently Outside Magazine. read more

  • Justin Maxwell is looking for a great Copy Editor/Writer
    While I love writing content, I just don't have time to these days as we build the company. We need someone amazing at product content — making our features comprehensible, bite-sized, and friendly. Aaron and I can provide all the information, but we want someone to get very familiar with our product, learn how it works, and explain it to people on their own terms. read more

  • Max Osbon recommended Smith.ai
    Professional, intelligent and easy to work with. Highly recommended. We love the daily email summaries and the call data they capture. read more

  • Justin Maxwell recommended Fireart Studio
    We found Fireart through Dribbble — repeatedly seeing a breadth of illustration work conveying playfulness, simplicity, and friendliness. After working with firms in the Bay Area we'd just been burned a few too many times by paying for a designer's $4,000/mo rent, not paying for high quality, professional work. From the moment we started working with Fireart it was clear that they ran their studio as a professional distributed team with project management, but the costs did not reflect unnecessary overhead.

    We've now worked together on three projects — each time I provide sketches of what I have in mind, and they bring them to life and execute far better than I ever could. They are fantastic about revisions, too, never any pushback, extremely fast turnaround. Since working with them we have recommended them to many other startups and design teams here in California and in my design Slack groups. The only thing keeping us from working with them more is my own being spread too thin — they are by far my favorite firm I've worked with in years and we look forward to working with them more in the future! read more

  • Nick Beske recommended Smith.ai
    I was using a receptionist service that came with my executive suite for about three years. Our office has four receptionists that answer phones for dozens of businesses and the quality of the service has been going down hill. I was missing calls, getting bad feedback from clients about "my" receptionist and having too many calls sent directly to voice mail instead of being transferred. Smith has been a huge upgrade. Very friendly receptionists, haven't missed a single call, and they filter out spam/sales calls. The service is outstanding- I highly recommend them. read more

  • Matthew Cotton recommended Smith.ai
    My company has been using Smith.ai for about a year and the results have been great. The staff at Smith are incredibly friendly and work with you on a script for your callers. They even created a "call blast" service for us to guarantee a member of our staff received the message. I highly recommend if you are looking for a professional, courteous, and affordable answering service. read more

  • Kevin Levine recommended Smith.ai
    I have been using Smith.ai for about two months and I am extremely pleased. The ease of use, reasonable cost, and very professional staff have made this one of my best business decisions of the past year. read more

  • Menno O recommended Smith.ai
    We have been using Smith.ai for about a month now and I can highly recommend Smith.ai for handling your phone calls (used multiple others before). A little bit more expensive but a lot more quality :) read more

  • James Bisgard recommended Smith.ai
    We've used Smith.ai for the better part of the year and they've been great. Easy to work with and flexible on making adjustments. Highly recommended. read more

  • Caemin O'Connor recommended Smith.ai
    I've been using Smith Ai for a few months and I highly recommend them. The service is fantastic and I can't believe the value for money. 10 out of 10 read more

  • Justin Maxwell recommended Jenn Marie Writing & Marketing, LLC
    (I wrote this before from my personal account, but here it is from our business account!)

    Jenn is incredible. From customer outreach to sales to writing, she brings a confident yet friendly voice to her clients. In our experience working with her, she helped our company grow through pushing us out of our comfort zone, saying "yes" to things we didn't know if we could say "yes" to yet, and most of all helping establish a point of view in the blog posts we were writing. We came out of the gate swinging as a result of her confidence and attitude and are forever grateful. read more

  • Cathy Green recommended Smith.ai
    I've worked with many answering services over the 7 years that I have been in business. This one is hands down, my favorite (I even enjoy them more than Ruby, the Rolls Royce of answering services). The messages are clear and concise. They are great at handling clients. Fees are reasonable and realistic. I could not be happier. read more

  • Justin Maxwell recommended Ryan Nell Consulting
    Ryan's writing contributions to the Smith.ai blog have been invaluable for our growth and success. He's a very fun guy to work with — on a personal level he's extremely outgoing, positive, and laid back, but can straddle writing styles ranging from academic to market-y. We highly recommend him! read more

  • Kaylen Echols recommended Smith.ai
    All of my clients were super impressed at the professional way they answered the phone. Always kind and polite. Highly recommended. read more

  • Greg Brown recommended Smith.ai
    I've been looking for a good call answering service for years. I was tempted by Ruby Receptionists (a few times), but the costs were astronomical. So I back-burned this project. Then I discovered Smith about 4 months ago. The price was right, but what really hooked me is their technology. I love the instant email summaries (within minutes of getting a call), and then the nicely formatted daily summaries at the end of the day. It's a nice combination of human + tech. It's all very slick and I'd highly recommend this service for any small business! read more

  • Kathryn Dorr recommended Smith.ai
    Smith is an excellent call answering service and has offered me outstanding service at a great price for my company! I would definitely recommend them to anyone looking for this service. They go above & beyond and are highly professional. Not one thing bad you can say about them! read more

  • Scott Nyman recommended Smith.ai
    Smith.ai for sure. I've used their services since 2015 and don't know how I could live without them now. A live person answers each call with the greeting I select, hands the call over to me with an introduction, and prepares a summary of each call sent by email. (I chose email over SMS.) I have an IP boutique practice, so my new leads call with pretty much patent, trademark, or copyright needs. Anymore, the Smith receptionists are better at classifying some lead's IP needs than the lead themselves. Smith.ai also screens out solicitors or anyone else I don't want to take calls from. It's all so customized that it feels as if I have a dedicated receptionist. The prices are super affordable, too. Highly recommended!
    -Nyman IP
    nymanip.com read more

  • Roman Massey recommended Smith.ai
    Smith has been instrumental to the growth of our small bootstrapped company. Not only is it a FRACTION of the cost of a full time receptionist, it is actually BETTER because we get extended business hours which cover PST & EST, not to mention the service is just insanely good. read more

  • Emmett "Corky" Kaericher recommended Smith.ai
    This company has changed the face of my business image from embarrassing to impressive. The folks here really go WAY beyond the call of duty, and they do it the way American clients are accustomed to. Beautiful. And the cost? Just silly low. I can't brag loud enough about my Smith.ai partners. read more

  • Angela Sartain recommended Smith.ai
    Smith.ai is truly an innovative and inspiring company! I have worked with them for almost a year now and have seen, first-hand, the dedication and care that comes from the entire company. The level of detail that goes into understanding the clients and ensuring that calls are handled as requested is second to none! read more

  • Carter Doyle recommended Smith.ai
    Smith.ai has been great! They regularly field more than 60 calls a month for me and are an invaluable resource for my company. The virtual receptionists answer many of my callers answers saving me lots of time. They have really taken the time to learn my business so they can provide great help to my callers without any input or direction from me. Their prices are fair to and are far more affordable than hiring a receptionist. read more

  • Justin Maxwell created a new Virtual Receptionist Services profile