Our answering service helps you build better relationships with your customers.
Since 2015, businesses have trusted our live receptionists with over 1,000,000 calls. Try us, risk-free for 14 days.
a recommended company
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All packages include
U.S.–based receptionists on duty 7 days a week.
Live transfer of priority calls through our friendly receptionists.
Instant summary of calls via text or email. Daily summaries, too.
Voicemails are transcribed to email, or SMS, and missed calls returned.
Call screening and privatization, including call disposition & urgency.
Spam and sales calls blocked. No charge for spam or wrong numbers.
Email or call routing
Professional U.S.-based receptionists handle all calls according to your personal preferences.
Integration to your calendaring system to book appointments for you and your clients.
Support and ticketing
Integration with your ticketing system, your CRM, or your customer-service interface.
We set the new standard:
7 DAYS A WEEK
MONDAY – FRIDAY
1Live transferPhone Call
- $7.50/CALL AFTER 30
2Live transferPhone Call
- $6.50/CALL AFTER 60
5Live transferPhone Call
- $5.50/CALL AFTER 150
We don't charge for wrong numbers, spam, or unwanted sales/solicitation.
Our clients love us
"I've used Smith.ai for about a year and have been very pleased with the service. I love that my calls are always answered by a human being as I am often out in the field as a entrepreneur."
"Wonderful answering service! I'm a solo practitioner attorney and I can't get to my phone at all times. I know that my phones will be answered professionally at all times. The ability to text updates to Smith without fussing with an app is a huge bonus. I highly recommend."
"All of my clients were super impressed at the professional way they answered the phone. Always kind and polite. Highly recommended."
"Professional, intelligent and easy to work with. Highly recommended. We love the daily email summaries and the call data they capture."
"I have been using Smith.ai for about two months and I am extremely pleased. The ease of use, reasonable cost, and very professional staff have made this one of my best business decisions of the past year."
"We've used Smith.ai for the better part of the year and they've been great. Easy to work with and flexible on making adjustments. Highly recommended."
"I've been using Smith Ai for a few months and I highly recommend them. The service is fantastic and I can't believe the value for money. 10 out of 10."
"Smith has been instrumental to the growth of our small bootstrapped company. Not only is it a FRACTION of the cost of a full time receptionist, it is actually BETTER because we get extended business hours which cover PST & EST, not to mention the service is just insanely good."
See more testimonials here.
a recommended company
For a full description of services, competitive comparisons, and FAQs, visit Smith.ai.