We were filing a trademark case with USPTO and we started with LegalZoom and thought it would be an easy task. Unfortunately, LegalZoom only got the submission done and not quite able to follow through.
That's when Scott came in. He was knowledgeable and super responsive. He explained how the process works and gave us good feedback on various things related to trademark/patent and best practices. Best of all, he was able to do it with a flat fee which is so refreshing when you work with lawyers.
With his help, we got our trademark in less than 2 months and we couldn't be happier with the result.