Every user experience embodies its creators' experience. All of its creators, not just the single person with the title "user experience designer." Justin Maxwell has come to believe that conflict in an organization will be apparent in its products. A team that gets along and has fun will create fun products. Justin gives a clear definition of user experience and concludes, "User experience is multi-dimensional, is evolving, and cannot be designed."

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My presentation for BayCHI on Feb 11, 2011.

User experience can't be "designed."

"Organizations which design systems are constrained to produce systems which are copies of the communication structures of these organizations"

-Melvin Conway, 1968

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