I've only had two interactions, on two separate occasions, with the Vermont Bicycle Shop. I visit Barre to see my sister who just bought a house there, and have brought my bike along to sample the hills nearby. Both visits to the VBC have been in times of (relatively) great need, though -- one a broken chain late on a Saturday afternoon that threatened a Sunday ride I'd been looking forward too; the other, when I got hit by a car on a Saturday afternoon in Barre and needed a quick once-over of my bike to see if it was ok and to get an estimate of damages. In both cases, Darren took it in stride, helped me out, and got me out the door. I'm really grateful to them. read more