6 recommendations

•  
  

  Linda Phillips

  Google Verified 3 years, 7 months ago

  They were efficient, professional, and thorough. Picked up my laptop and returned within 24 hours with an accurate diagnostic solution. Didn't shaft me with excessive costs.
  Very pleased!!!*****

  Recommended for

  It 

•  
  Jimmy Schneidewind

  Shared on goo.gl 6 years, 8 months ago

  As a customer of any business, I just want to feel like the business truly cares about me having a good experience. I can absolutely say that, with no hesitation, about Laptop Repair Geeks. I came in with a MacBook that had all sorts of problems, primarily with the hard drive and the track pad. Darnell got the first round of repairs done in one business day and hand delivered my laptop to me. When the track pad was still acting a little funky, he took it back, made the necessary adjustments, and didn't charge for the extra labor. He also threw in a couple freebies like a mouse, an external hard drive (with my data backed up), and an upgrade in the hard drive capacity from 120GB to 240GB. He made the final repair on a Saturday and drove the laptop out to me. The deliveries were free of charge. Prices for the other work and equipment were very reasonable. ... I would absolutely refer anyone to Laptop Repair and I feel thankful to Darnell for truly caring about the type of experience I had with his business.

  Original recommendation

•  
  Mitchell Polman

  Shared on goo.gl 6 years, 9 months ago

  Quick, organized and friendly service. Estimate was on target. They diagnosed the problem immediately. Good communication. Came to pick-up and dropped-off at my place for free.

  Original recommendation

•  
  Cindy W.

  Shared on yelp.com 6 years, 9 months ago

  My laptop needed repair, and I found Laptop Repair Geeks. I spoke with Darnell the technician, and explain my situation.
  
  Darnell gave me a up-front diagnostic fee, and I left my laptop at the office for service.
  
  Darnell called me back the same day, and gave me a report on what needed to be done, along with the total cost.
  
  ALL lights are green and a go for my laptop! Turn around time was within 24 hours. Darnell was very professional and delivered my laptop to my residents Free of Charge!
  
  Thank you Laptop Repair Geeks of DC for your excellent service.

  Original recommendation

•  
  Chris Shugart

  Shared on goo.gl 6 years, 10 months ago

  I have nothing but praise for the guys at Laptop Repair Geeks (DC). I had a mechanical problem with the cover and screen of my HP laptop, bought five years ago in the U.K. They searched everywhere and found the correct replacement back cover and bezel assembly and installed it to perfection in rapid time and with continual email updates on progress. Very pleased.

  Original recommendation

•  
  Alice J.

  Shared on yelp.com 7 years ago

  The Laptop Repair Greeks are wonderful! Very professional, friendly, patient, transparent in their quotes and repair processes, good consistent communication throughout the process, and reasonably priced. Not to mention excellent location near Farragut West and Farragut North stations (and Farragut Square, a park). ... Darrnell Cephas is our point of contact. I liked that it's the same person you talk to from start to finish, and he is always available via SMS, phone, and email. He did a great job with data recovery from our external hard drives (one for PC, the other for Mac). In the end, after repairing one faulty harddrive, he recommended we put the data on a new hard drive we buy from him. He made a point of matching the online price for that harddrive. Throughout the 3-day repair, he remains in constant communication with us, which is reassuring. He also sent screenshots of the progress.

  Original recommendation