6 recommendations

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  Rejuniwa .

  Google Verified 6 years, 5 months ago

  Great bike shop that always helps find the right bike and also has a mechanic that does a great job.

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  Kevin McKenzie !

  Shared on google.com 6 years, 7 months ago

  This bike shop has great mechanics on staff. they helped me out on my recent ride around the lakefront path my bike fell out of tension (that's a single speed problem) and they fixed it right up on the spot. I'd recommend them to anyone!

  Original recommendation

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  Sheryl Quandt

  Shared on facebook.com 6 years, 7 months ago

  Just moved to Madison and my bike took a beating on the moving truck. Walked my bike to Machinery Row and rolled my bike up the ramp. Employee opened door for me and took me right to service. My bike is not fancy by any means however; non of the staff judged me for that. They serviced my bike immediately with no charge! I did purchase a water bottle and cage holder and they even installed it for me along with cold water for my water bottle. Awesome customer service and I highly recommend! I only had a credit card on me and will return to give service department a cash tip. Beautiful artwork on walls. Thank you so much Machinery Row Bicycles!

  Original recommendation

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  Erica Spradling Anderson

  Shared on facebook.com 6 years, 11 months ago

  A big shout out to Brian who worked the Trek 100 sag yesterday!! He saved me from having to ride through flooded streets in Columbia, and then went the extra mile to try to locate a battery for my Di2 shifting that decided to die 30 miles in. Never found a battery but I felt safe knowing he was checking up on me throughout the rest of the ride!!! A great representative of Machinery Row!!! �

  Original recommendation

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  Pam Krueger

  Shared on facebook.com 6 years, 11 months ago

  Thank you for taking so much time to get me set up and fitted and explaining the details and services that came with the purchase of my new Trek bike! Exceptional customer and mechanical services! Andy is not only knowledgeable but extremely patient...an asset to Machinery Row. Thanks again!

  Original recommendation

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  Breanne Cole-Walsh

  Shared on facebook.com 7 years ago

  I can't say enough great things about this shop! We were in town training for a few days, and the entire staff was incredible! They were all so friendly and extremely knowledgeable. They helped us with training routes, bike and cleat adjustments, and answered any and all questions we had. Despite being a busy shop, we felt like we had all of their time and attention while there. I would HIGHLY recommend you stop by!!

  Original recommendation