MacTLC

IT Specialist

MacTLC’s owner, John Thompson, has been a Mac specialist since 1986. John discovered the joys of Macs early in his career working at a computer sales and service company in San Antonio in the 1990s. Following his tenure there, he joined forces with other Apple users when he started The Publishing Group, a company whose purpose was to share resources and assets among Mac-loving graphic designers. He concentrated on computer repair at first, but the business evolved to include hardware sales, service and support. In 2000, the company’s name changed to MacTLC, the perfect name for a product that John was passionate about for so long.

One of MacTLC’s claims to fame is that before Apple Stores existed, there was MacTLC! The company was originally part of the Apple Consultants Network (ACN), then was designated an Apple Authorized Sales and Service store. Currently, MacTLC is designated as an “Apple Specialist” store. Read more

5 recommendations

  •  
    Erin L.

    Shared on yelp.com

    I called after the North Star Apple Store recommended it. Edward answered and gave me directions, he also checked me in when I arrived. They were super busy (it was about 5:15p) but I only waited a minute or so. I explained the Apple Store diagnosis, he explained the estimated cost and labor ($99 flat not pro-rated). By 5:58, I had a missed call from Mac TLC confirming the repair. I picked up and tested my MacBook Pro the next day. I'm very impressed by the quick turnaround in service and repair. I had my laptop checked in AND diagnosed in the time it takes you to check into the Apple Store!!! Very pleased thus far No data was lost and I was without my laptop less than a day. I only regret not calling them sooner.

    Original recommendation
  •  
    Catalina V.

    Shared on yelp.com

    I love this place, this is where I take my Mac ans to this day they have never disappointed. Dylan helped me this time around with something super easy that I was uncertain about and they were fast, professionals and soooo knowledgeable.

    Thank you guys.

    Original recommendation
  •  
    Mary Torres

    Shared on web.facebook.com

    I love this place. Fantastic and reliable service and the staff is amazing!! I highly recommend them!!

    Original recommendation
  •  
    Chris Lee

    Shared on web.facebook.com

    Awesome service and very fast turn around with certifications to work on Mac computers.
    I've had a Mac for only about 10 years and not only like these machines but like bringing them here for any repairs or upgrades.

    Original recommendation
  •  
    Ernest Rodriguez

    Shared on goo.gl

    Took my Mac to another service, for which I was overcharged for basically nothing and it took four days to get it back. Was referred to MacTLC by a computer store, they did exactly what I needed in less time and at a very reasonable price. ...

    Original recommendation