5 recommendations

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  Sean Surdovel

  Google Verified 6 years, 6 months ago

  Sandra and her team at Behind Bars are super friendly, knowledgeable, and helpful. They always have my bike fixed up right for a more than fair price, and are super knowledgeable and great to talk to when you're thinking about making any upgrades, even when you won't be buying through them to do it. Excellent quality and service aside, Sandra also gives a lot back to the South Slope community. Not only does she take bikes that kids outgrow and give them to families in need, she also runs a program that raises money to buy bikes for special needs children.

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  Peter G.

  Shared on yelp.com 6 years, 9 months ago

  I love this bike repair and accessories shop. Because they only do repairs (and accessories), service is 100% of the focus - no one is trying to upsell you to buy a new bike. In addition, Sandra, the owner, is just a really nice, open and honest person. She's actually focused on helping you SAVE money by identifying issues early that may cost you more money down the road, steering you away from unnecessary work, and recommending a suitable accessory (not the most expensive). What more can I say?

  Original recommendation

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  Betsy L.

  Shared on yelp.com 6 years, 9 months ago

  I can't say enough good things about this shop & repair spot. When I started riding more consistently a year or so ago, they were incredibly helpful, supportive and nonjudgmental as I kitted up. (I like funky bells and lots of hi-viz, okay?)
  
  Also, I'd taken my temperamental and aged Gary Fisher to 3 local shops previously to try and address its chronically slipping gears (it has a unique & very weird setup, apparently) with only very temporary success before the team here somehow reconfigured the system to make it work. I didn't realize how much drag I'd been experiencing for years until I rode it after their fix and felt like I was flying. It was like a completely different bike.
  
  So, expert repairs and problem-solving as well as a surprisingly comprehensive array of gear for such a small shop. Plus unfailingly pleasant service. Exactly what you want in a brick & mortar. Keeps me coming back.

  Original recommendation

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  Karen L.

  Shared on yelp.com 7 years, 4 months ago

  What you need to know:
  - This was THE BEST customer service I have experienced in a very long time!
  - Sandra made me feel like a VIP and made me feel like we were in a small town, where each person matters.
  - Look no further, this should be your go-to bike shop!
  
  What I went in for:
  - I purchased some brakes and needed them installed for my front tire. Just a little over a month ago, I had my back brakes replaced at Bicycle Habitat but was already having a hard time braking. Sandra took a look at them and said since I use back brakes more, she will install the new brakes for the back and try to file the old brakes and put them in the front. She never once tried selling me new brakes!
  - It's a small shop so I came back in 30 minutes and Sandra showed me the condition of the brakes. The old brakes from Bicycle Habitat were installed incorrectly and wore down improperly. She said they had some used brakes and placed them on my bike. I later found out that she never charged me for these brakes nor did she convince me to buy new brakes.
  - I picked up a new bell and without batting any eye, she went and put it on for me.
  - As I was leaving the shop, even though the shop was relatively busy, she took the time to open the door for me to leave.

  Original recommendation

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  Joshua Saavedra

  Shared on facebook.com 9 years, 2 months ago

  Super cool store friendly knowledgeable and low prices you need some thing to get fix this is the place

  Original recommendation