5 recommendations

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  Jeffrey Chen

  Shared on goo.gl 6 years, 6 months ago

  Our pool liner was replaced by Art Davidson of Central Texas Vinyl Pools, who did a wonderful job. However, the pool leaked within a year. I called Art, who came out and tested return pressures and inspected the liner and could not find any problem. Art referred me to Avery at Austin Pro Leak. I called, and Will at Austin Pro Leak answered the phone. I explained the situation; he came out next afternoon. He found the leak in the skimmer that was cracked over time and fixed it immediately with a reasonable price plus 18-month warranty. Will joked that the leak fix would last longer than the life of liner. I would happily bet for this and highly recommend both Austin Pro Leak and Central Texas Vinyl Pools to everyone!

  Original recommendation

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  Larry C.

  Shared on yelp.com 6 years, 7 months ago

  Having moved to Austin I did know who to call. My previous experience with pool leak companies in Houston had been a nightmare. Will and Avery were honest and thorough with their assessment. I must admit I gave them a tough time due to my experience with the Houston companies. They not only had the right answers but they went above and beyond what was need just to make sure I was happy. I had a second occasion to call them on a different problem and again they exceeded my expectations. Some of the reviews complain about their return call times. I understand why that is though. With the amount of time and effort spent to solve my problem and others there isn't enough time in the day. I will gladly wait on someone who who solves my problems like. They do. Thanks

  Original recommendation

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  George F

  Shared on goo.gl 6 years, 7 months ago

  Austin Pro Leak repaired leaks in my pool drain. After the first repair the pool was still losing water. They responded quickly and came back and found a second leak that had eluded detection initially. All is well now. Great response and service. In addition, they found a small leak on the suction line to my pump. Pump efficiency has improved and pump priming goes faster too. They also repaired two cracks on my pool wall. This work was actually preventative as these cracks would probably leak sooner or later. The pool is in pretty good shape now. It is an older pool and now I have some peace of mind about it. Great folks. I would use them again.

  Original recommendation

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  Prashanth Madisetti

  Shared on goo.gl 6 years, 8 months ago

  Described the problem over the phone and Will helped me diagnose the most likely cause of the problem before showing up. I like the fact that they were not looking for easy business. Once the problem was diagnosed to be a faulty valve he gave me a very reasonable quote and came by and fixed it. While he was at it he also helped me fix another leak . Great customer service and honest company.

  Original recommendation

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  Jen W.

  Shared on yelp.com 6 years, 10 months ago

  Since I was extremely satisfied with the previous service from Austin Pro Leak, naturally I called them again to install a new pool filter I had to get. Just like the first time, Will was timely, polite and very professional. It ended up being more than the original quote but it took twice as long as originally anticipated. Considering I needed a lot of re-plumbing since I changed from a sand filter to a cartridge filter, I felt the price was fair.
  
  On a side note - last year, my pool service company said the pump, which was originally installed by Austin Pro Leak, wasn't working properly. True to their word and warranty, Avery from Austin Pro Leak went out and checked the equipment and it was fine, my pool service company had made a mistake.
  
  Yes, sometimes they do take a few days to return my call, but the service and professionalism is well worth the wait!

  Original recommendation