Randy is a great guy for in-studio and phone support for MCI consoles and more. An excellent, invaluable resource for all things analogue, tape, and MCI-related, he's a font of knowledge, history and storytelling from the 70's, 80's and 90's. He helped me source an rare-as-a-hen's-tooth Autolocator I for my JH16 2" 16-track deck and has gotten my JH618 console running just by helping me over the phone. I owe my studio operation to him. read more