Mr. Cruz is a true pro. Precise Plumbing is his company and he truly cares about the quality of his service. He was available early in the morning to walk me through questions and review my Sump Pump Replacement. Then he was very clear about price ranges and conditions to consider. Once we agreed to meet he was prompt to come onsite and work with me to understand the problem to its fullest and give me a fair price for exactly and only what I needed. My advice working with Precise Plumbing is if they have time to help you - take it! I would absolutely would work with J and his team again.