REI - San Francisco

Bike Mechanic

At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products—and the trails, slopes, and waterways where we play.Each year, REI donates millions of dollars to support conservation efforts nationwide and sends scores of volunteers to build trails, clean up beaches, and teach outdoor ethics to kids. Through responsible business practices, we strive to reduce our environmental footprint. Read more

5 recommendations

  •  

    Facebook Verified

    Loren always goes above and beyond to get the job done right. He organized and is a bike tech I can count on to recommend and perform the repairs I need. Very knowledgeable and very patient. Courteous, friendly.

  •  
    Crystal Brown

    Shared on goo.gl

    Went in for bike accessories knowing practically nothing. Sales reps were extremely helpful.

    Original recommendation
  •  
    Kyle R.

    Shared on yelp.com

    One of the few times I've had a spot-on experience at a retail store. Very spacious and clean location and the goods are organized well. Everyone was super helpful and nice but not pushy even though I had walked into the store 10 minutes before the doors were supposed to close. Jessie helped me pick out a pair of soles and took his time to explain all the pros and cons of different types. Minutes before the store closed, I remembered I needed to buy camping fuel. ...

    Original recommendation
  •  
    Richard E.

    Shared on yelp.com

    Bought a great urban commuter bike at discount Labor Day weekend. I have worked in a few bike shops round USA Asia I hardly needed to really bring it in for their free 30 day adj tune but what they hey! I did have a slight loose headset and bottom bracket which was normal. ...

    Original recommendation
  •  
    R P.

    Shared on yelp.com

    Drove in from East Bay to try on some climbing shoes which weren't available in many sizes at other locations. The place was really busy at 1045am when I got there! The REI guy was multi-tasking with other customers and took good care of me too, and then took time to answer my questions and advise me well on climbing shoes. It was worth the trip!

    Original recommendation