Phone Love

Cell Phone Repair

Our Phone Heroes are equipped with a Master Tech Certificate, a variety of all the part qualities available, and the tools they need to reunite customers with the phones they love. Say goodbye to cage syndrome, Phone Heroes repair devices in full view of the customer. Whether providing excellent customer service, expert repairs, or customer education we are committed to transparency with every customer.

We are dedicated to doing whatever it takes to giving our customers factory-quality repairs. Our store location is designed with the customer in mind, offering transparent services and making you feel at home in our comfortable living room. To make things really convenient we offer On The Go Service. Our Phone Heroes are ready and waiting to meet our customers wherever they are in our service area.

We don’t have to say goodbye to our damaged devices. We don’t have to camp out in line for every new product release. With Phone Love, we can get that new phone feeling back and remember why we fell in love in the first place. Read more

5 recommendations

  •  
    Nick Hoogendam

    Shared on goo.gl

    These guys are awesome! When I think of a phone repair store I think of a grungie guy behind a counter in a darkly lit store with parts and clutter all over the place.

    Their space is amazing - super clean look and very inviting. The service was prompt and informational - not pushy or sales-y. Pricing seemed more than reasonable and the free beer they poured me was from a local brewery - delicious.

    Highly recommend!

    Original recommendation
  •  
    Jeff Nootenboom

    Shared on goo.gl

    Great service! What a refreshing way to have your phone repaired. Very transparent process. I sat and watched as they repaired my phone. The place is clean and welcoming, not stacked with old computers like most other phone shops. Repairs were performed while I waited, not sent out to some shady shop somewhere. Finally a place you can trust to fix your phone with quality parts and great service. Plus a great latte!

    Original recommendation
  •  
    Temmo Cramer

    Shared on goo.gl

    Absolutely fantastic service professionals. I came into their store twice prepared for the worst - once for a cracked screen, and again for when I damaged the replacement internally. Phone Love instead went above and beyond to solve both problems, throughout showing me the process and fixing the phone right in front of me. Few other companies - and certainly no phone repair company - I have experienced have ever given the same pervasive sense of goodwill towards the customer as Phone Love!

    Original recommendation
  •  
    Michael S.

    Shared on yelp.com

    You take a simple concept and execute it well for a reasonable fee. What has PL added to it?
    (a) Open service bays, (b) Expert explanation, (c) Extraordinary atmosphere. If more businesses worked to create this type of experience, they would be thriving and not obsessed with competition and price. This is a living example of a "Blue Ocean" strategy come to life for any of you MBAs out there.

    Original recommendation
  •  
    Brian M.

    Shared on yelp.com

    Met with Brian to go over an issue charging my iPhone 6+. He was very informative and even went far to show why my phone was damaged by explaining the difference between a good vs. a bad cord. I never did the research myself but wish I had. The chips are inexpensive but the expertise to do this repair isn't. Still worth it than spending the money for a new phone. The tech even delivered the phone to me on his way home! Not part of their normal services but I appreciate it very much as I need my phone for work. I will absolutely be back for any repair work needed in the future.

    Original recommendation