MacHero

Apple Consultant

MacHero provides Managed IT service contracts for businesses that use Apple products. As of 2012 we no longer provide Mac hardware repair services or walk in services.

We understand a lot of yelpers are looking for repair work and we recommend you try the Apple Store or Lapin Systems for hardware repairs.

We apologize for anyone who sees the old reviews for our business when we used to provide this work. Unfortunately Yelp has no recourse for businesses to take down positive reviews even when they are no longer relevant. (Believe us, we've tried). Read more

4 recommendations

  •  
    SportsTech

    Shared on consultants.apple.com

    Our consultant from MacHero spent many hours with us trying to fix one of the most bizarre Mac-integration into AD mysteries we've ever seen. After several logical attempts, we found the solution and corrected the issue. This has helped us to return to the normal workflow we desperately needed.

    Original recommendation
  •  
    MacLover48

    Shared on consultants.apple.com

    I can't believe how much was accomplished in the 2 hour appointment I had, working on my iMac, MacAir and iPhone simultaneously to resolve issues I had with overlapping files, accumulated garbage, etc. And I learned so much from my technician Todd in the course of the appointment - he is a great teacher as well as technician. He also advised me to upgrade my memory on my 2008 iMac (which I'm trying to get 1-2 more years out of before replacement), so we ordered the memory modules from Amazon right then and I just finished installing them myself! Invaluable tune-up!

    Original recommendation
  •  
    Goldin

    Shared on consultants.apple.com

    We have been working with MacHero for over a year now and remain thoroughly pleased and impressed with their professionalism, patience, competence and value. They have always been responsive and helpful. We particularly appreciate the way they listen first and then provide a range of solutions to fit our budget. Highly recommended.

    Original recommendation
  •  
    Dan G.

    Shared on yelp.com

    I was very pleased with the customer service I received over the phone during a call to MacHero.

    I have Mac Book that recently crapped out on me due to a Kernal Panic and wasn't sure if it was worth fixing. The women I spoke with as able to offer some advice about cost of the repair verse the cost of purchasing a new computer.

    In the end, I opted to not have my computer fixed and decided to invest in a new machine.

    Thanks MacHero

    Original recommendation