Smith.ai - Joelle Yates (Receptionist)

Profile

I am the Pro Account Manager and a receptionist for Smith.ai. Smith.ai is a superior call answering service for small businesses and individuals. Our virtual receptionists help you build better relationships with new and existing customers. Read more

1 recommendation

Justin Maxwell

Facebook Google LinkedIn Verified 7 years, 10 months ago

Joelle has been the friendly face of my business for over half a year now. When I can't get to the phone, she does, and she's far better at handling the calls and keeping them under control than I have ever been. She's incredibly organized, personable and unexpectedly funny — not something we anticipated but are very thankful she is! Her organizational and leadership skills quickly helped her become a product specialist and lead receptionist, able to not only be the face of our company but also lead its growth. Joelle onboards new clients for us, sells and evangelizes our capabilities to customers who aren't sure yet, and recruits new members of the team to help us scale up. It is fair to say we couldn't have done it without her and for that we highly recommend her!

Recommended for

Receptionist Answering Service Phone Answering Team Management Product Evangelism Customer Onboarding Product Feedback Virtual Receptionist Service