Fern is an outstanding mechanic, a great friend, and an integral part of San Antonio's cycling community!
Susan Grubbs Storrie
Fernando Richard and Klaus all jumped in on giving my bike and I a professional laser bike fit. Of course customers came in during the fit and were promptly taken care of by Klaus and Richard. Fernando stayed with the fit job. Wow what a difference that fit made riding my bike. All customers who came in were so happy with whatever they needed and were again promptly given service. Excellent job guys !Original recommendation
This is one of the most friendliest bike shops I have visited. I just purchased a new Norco Search and went to pick up the bike today. I have to give a huge thank you to Fernando at Crossroad bikes. He lent me his pedals until mine come in. He also went above and beyond replacing one of my bike rack mounts with one that will work with the thru axel on my new bike. I was used to skewers and had never seen this before. If anyone is needing maintenance or even a new bike you need to check out this shop.Original recommendation
I just started biking this week in an effort to try something new. My friend led me here because he said that they have good bikes & quality service. Well Fernando got me all fit up with a nice bike; I got some good equipment, & on literally my first ride, I took a really bad spill & messed up my bike/helmet. My bike was no longer in working order; I was shaken up & pretty discouraged from riding again. Well everyone here was extremely sympathetic & accommodating. Fernando was so helpful; he fixed my bike right up, & now I feel encouraged to get back out there & try it again (once the bruises heal). I can tell that they treat their customers like family & that's a rarity. Thanks Crossroad Bikes for being awesome!Original recommendation