Stevens Company serves Washington D.C. and the Maryland suburbs.
We provide our customers with trained professional technicians at reasonable rates. Read more
These guys were great! The customer service on the phone was perfect and helpful. Ed showed up early, showed me what the problem was, explained the repair work he was doing. He was in and out quickly, very professional and was just a nice guy. The price was better than expected. I will definitely use them again. Thanks!!!Original recommendation
Super positive experience working with Stevens Plumbing for an emergency fix for a broken bathtub handle stem, would definitely recommend Stevens for your plumbing needs!Original recommendation
Having called 25 plumbers to try to get an emergency fix for a broken bathtub handle stem, I spoke with Richard on the phone. He was friendly and warm from the get-go and while he (and the subsequent 25 other companies I called) told me that they didn't have times available day-of that he'd add me to a "wait" or cancellation list. Before we got too far into our conversation he explained their rates ($75 visit/consultation fee, $165/hour charged by the half hour and anything additional for parts) which seemed consistent with other plumbing services I'd contacted. Luckily for me Stevens called back about 4 hours later and sent Alex my way with a 20-minute lead time. Alex was super nice and professional and despite some minor hiccups finding the water shut-off valve (my fault), he was done in about 50 minutes.
Stevens and Plumbing & Heating is great!! They did exactly what they said they were going to and communicated to myself each step of the way.Original recommendation
I had a smell coming from an injector pump closet in the basement. The first technician who came out correctly identified the cause, easily showed me what and why and presented a temporarily fix for the smell while we ordered parts for a permanent solution. During the ordering process, Mike at Stevens' went through to correctly identify the manufacturer and then find a cost effective solution--no small feat. As mentioned above, he kept me up to date each step of the way and even called me the day after everything was completed to follow up and make sure I was happy--I am Very Happy and will exclusively use Stevens Plumbing & Heating going forward.
After being disappointed by 2 other plumbing companies D H Stevens resolved my main drain line backup within 2 hours. They were courteous and explained in detail the process they were using to determine the cause and what tools they had to remedy it. I now know I have an honest, dependable, skilled and experienced plumbing company to meet all my future plumbing needs. I am very grateful. Unbelievably courteous, efficient and effective. The best part was the more than reasonable price they charged.Original recommendation