4 recommendations

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  Mark Glaser

  Facebook Verified 4 years, 2 months ago

  I wish I could give them 0 stars. They came out to give me a "free estimate" and proceeded to work on my old leaking water heater by putting a hose on it, making me think this job had started. I had a couple other quotes from people for $1900 to do the work. The tech, Tung, told me it was a "shorty" water heater and would cost more money. I asked repeatedly for him to break out the cost of the parts/heater, the labor and tax but he never did. I signed for it because the work was done but then I saw that they put two sticks under my new water heater. I've called and asked them to explain their total charges at $2175 and they offered me a token $100 refund. Then they phoned me to call me a liar because I later signed the paperwork on the job, and reneged on the refund offer. I'm not sure how I can trust a business that a) started work without my permission, b) never broke out the cost of what I was paying for, c) never explained why they used two sticks below the heater and if that is their permanent solution to the problem. This heater is not rare, and costs $589 at Home Depot. All I want is an explanation and breakdown of costs that is honest.

  Recommended for

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  Dennis Q.

  Shared on yelp.com 6 years, 9 months ago

  These guys are amazing. Not only are they punctual and professional, they respond so fast. They didn't have all the parts to fix my leaky shower handle the first time so they did a temporary fix and came back to fix it with the new parts. The new parts was only a few dollars and they didn't even charge me for them or for coming back the 2nd time. Amazing! This company is my go to company from now on for any plumbing needs. Highly recommend.

  Original recommendation

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  Benjamin G.

  Shared on yelp.com 6 years, 9 months ago

  Had to replace our kitchen facet. Tung came early and help replaced our facet. It seemed like an easy job however the water lines were different size. Tung had to buy adapters for the water line. It took a little over an hour for the job and he help answer a few questions for me about the bathroom line. Thanks again Tung! :)

  Original recommendation

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  Karina Z.

  Shared on yelp.com 7 years, 2 months ago

  If you have a plumbing issue and want it fixed fast, call Citywide Plumbing. They are extremely professional, honest, reliable and the price was exactly what was quoted over the phone (no additional labor or tax costs added in last minute). Johnny (the owner) made me feel like he was my very own personal plumber. Highly recommend!

  Original recommendation