Much more importantly, however, we have invested in a staff with the experience and desire to listen to our customers and meet their needs, no matter how big or small. Read more
10 recommendations
-
Carytown Bikes has a great selection of bikes, but even better, they have great people working there. The staff is incredibly knowledgable and friendly. The expert service staff handles repairs and maintenance accurately and quickly.
-
Great place to hang & learn about all things bicycle. Great shops rides, great for the community, and they have righteous folk that work there.
-
My mountain bike broke on a ride with my brother in law. They had the part I needed but were to busy to install. They let me in there shop so I could install it with their tools. Awesome place with friendly people
-
The sales staff is friendly and knowledgeable. They have a great service staff that can quickly handle the most complex repairs at any of their three locations. And best of all they support the local cycling community with events, rides and classes.
-
Listens to you to find out your needs/wants and recommends the proper tools, not just what they have on the floor or even brand in the store
-
Susan Elizabeth Bryant
Wonderful people! I'd taken my bike to another shop to have the seat post cut down, they said they could not get the post out and to pick it up. Took it to Carytown Bicycle Co. and Matt had it out immediately. They worked to get it just the right height for me and the charge was extremely reasonable. Everyone there was kind and thoughtful. Great experience.
Original recommendation -
A Ingram
This place is AMAZING. The customer service here was on point, the staff were very knowledgeable and willing to answer any questions I had. I brought my DiamondBack Recoil in for a tune up and have get my new forks installed. Turn around was fast and the prices was excellent. I will definitely return and have these guys service my bike. 👌
Original recommendation -
Dennis Cornwell Schultz
Great folks, products and services. Purchased 4 for our family and absolutely great bikes. They took the time to understand our needs and suggested wtb.
Original recommendation -
Kathi Sanders
My review of CBC is 90% based on their bike repair shop. The sales staff is great, but their repair shop is awesome! They always take care of me and my bike - even when I've tried to do something myself and messed it up. They are always friendly and I completely trust their work and advice. I've tried other bike shops when I'm in a jam, but I keep going back to CBC. They also have the best shop hours in RVA.
Original recommendation -
Ryan Rhodes
Chill atmosphere, friendly/helpful staff, wide selection of products, I have very little reason to go to any other shop.
Original recommendation