3 recommendations
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C H.
Our relationship with Bob goes back at least 12 years. It started with him rescuing us when we locked ourselves out of our place, but matured to less embarrassing (for us) jobs like rekeying locks and replacing locks. Bob has a wealth of knowledge about locks and is well-equipped with tools, materials, and experience to do practically any lock-related job. Most recently, he replaced the lock on our ancient door and made the deadbolts fit perfectly. He's fast and reliable, too. When he promises to order a part, you can be sure he'll do it, and he gets the right one. You never need to follow up with him. He's professional, friendly, with strong sense of urgency to complete jobs, and reasonably priced. We highly recommend him.
Original recommendation -
Elise B.
Highly recommend! Bob called us back quickly and set up an appointment for that day. He rekeyed five locks quickly and professionally. Fee was reasonable. I absolutely recommend him and would use him again.
Original recommendation -
Jennifer C.
Bob was a lifesaver. Had an emergency situation on a weekday evening where the doorknob lock was broken and door was cracked around the doorknob enough that it wouldn't fully close or lock properly. After calling several Cambridge/Boston area locksmiths with no response, I called Beacon Hill Lock and Bob immediately answered the phone. He was willing to travel the hour from his home to work on the issue that evening, but also gave an option where he could coach me to fix the lock temporarily for the night. The temp option worked, and Bob arrived promptly the next morning to assess the situation. He was able to fix everything and install a new doorknob, metal plate and lock. Also, he only charged for the hour of his time that day (not the evening phone assistance) and parts. Bob is very straight forward and honest. Without a doubt, he'll be my first call when I need anything lock related again.
Original recommendation