ACS Absolute Comfort Heating/Cooling
Heating and AC Services
5 recommendations
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Shaun Robinson
Came out today via AHS having had problems with A/C TEX. Carlos run through all the prior history of the other contractor, quickly diagnosed and fixed the problem. No charge as I'd already paid my co-pay to the other contractor and was within the 90 day limit. Carlos explained everything to me in detail, had me walk the house with him so he could show me what the other contractor had done and overall provided excellent customer service. Would recommend.
Original recommendation -
Chris H.
Another hot summer, and another AC failure. Same unit failed again. It was the compressor this time. Called the home warranty company and ACS came out the next day and diagnosed the issue. Naturally, I was on the hook for the freon. I was sad to learn that I couldn't use my $600 worth of freon I purchased last summer. Only complaint (although not the fault of ACS) it took forever for the compressor the warranty company sent to come in. When it's hot in Texas 2 weeks feels like 2 years.
Original recommendation
Once the part did come in they were out that day to install it. David and Billy did an excellent job on a hot Friday afternoon.
Top notch service! -
Spencer Stott
Great job by Erik! Already knew what the problem was over the phone and brought the part needed and fixed it right away!
Original recommendation -
Barbara Wegner
Carlos from ACS was awesome. We have a zoned system which, due to overload, was locked up. We could not get the air or the furnace to work. He reset the system and now they both work perfectly. He said it may have been the power surge we recently had when our power went on and off a few times, it could have damaged the control panel but suggested that we should just wait and see if this was a one off. He explained that we have options if it continues to happen, one cheap, one expensive. He did not try to sell us something we don't currently need. He was very professional and pleasant, we had a great conversation with him! I would have no hesitation in calling ACS in the future!
Original recommendation -
Ngo P.
My A/C was really old and I needed to replace it with a new one. I was looking around for potential companies who could replace it. At my friend's advice, I called ACS Comfort. ...
Original recommendation
... Created by Ngo Pham
Invoice # R78140
Feb 21,2015
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