5 recommendations

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  Jessica McG

  Shared on goo.gl 6 years, 8 months ago

  Clean shop! Honest and helpful people! The only one in the Baltimore area who would even look at my car (Saab) let alone fix it! They also did a great job fixing our Sprinter van. I would recommend this shop to anyone looking for professional, affordable mechanic!

  Original recommendation

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  Joy Frazier

  Shared on goo.gl 6 years, 10 months ago

  Great experience in my visit here today. I had a tire light coming on and was preparing myself to be told I needed to replace one or more, and they actually checked out my tires, made a quick fix (I was lucky it was nothing big this time!), and sent me on my way without a charge. This quick and courteous treatment definitely built my trust, and I will be recommending them to everyone I know who is looking for a trustworthy auto shop in Baltimore! Thank you so much!

  Original recommendation

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  Lynn Duvall

  Shared on goo.gl 6 years, 10 months ago

  6 stars. Ideal service. All business but friendly; efficient, very customer service and useful tech oriented (keeping informed, explaining work, juggling jobs, offering options, quick response, etc.). On Mother's day evening, googled car repair (I was out of town) and found excellent info and reviews for A-1/3 Brothers. Used their online appointments link to request 8 am next day appointment. They called at 8:20 am and said to bring the car in. My complaint was an awful grinding noise from the rear, initially at low speed, then forcing me off the freeway. They did a 12-mile test drive, including freeway, then, at my request, repeated it with me driving. Still no noise. They thoroughly checked the car, found several items that needed repair very soon, but not immediately, and some that should be done in the near future. They printed it out in clear, list form. I decided to have them do the very soon work. They ordered parts, did the work, and I was soon on my way. While in waiting room, observed constant stream of a variety of apparently satisfied customers. Cost was reasonable, great experience.

  Original recommendation

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  Rachel N.

  Shared on yelp.com 7 years, 7 months ago

  I was encouraged to bring my car here for an inspection and I'm glad I did. Most service shops leave me feeling indifferent afterwards, but these guys are certainly worth all five stars. I was in and out quicker than most places, and they worked on my car with heart and care .. even extended some good karma a previous customer showed them and gave me a deal on my windshield wipers. Coffee was hot, and they were extra sweet to my rowdy daughter while we waited in the lobby. If I ever need another checkup, we'll be here!

  Original recommendation

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  Jennifer W.

  Shared on yelp.com 7 years, 8 months ago

  This shop is the best! I'm generally a bit wary of auto repair shops, as a female I feel like I'm always talked to like I'm about 5 years old. This shop absolutely does not do that! Paul and Dan have always been incredibly kind to me, and their services are much cheaper than any other place in the area, and they're also very fast! I needed my front control arm bushings replaced, and at the dealership I was quoted double what A1 auto charges. I can't recommend this place enough!

  Original recommendation