12:01 Computer Repair

IT Specialist

About 1201 (by Justin, the head-geek): Computers are in my blood. I got my first system when I was 7, and from that moment on I was hooked. I built my first green-text-and-blinking-cursor PC at age 11 when a "computer game" didn't have pictures and you actually had to type out the words "walk left, look at wall, jump off cliff" instead of just using a mouse. I've been at the other end of tech support phone lines, trained whole tech support departments, and set up networks for the likes of Intel, McAfee and Symantec. After eight long years in the corporate world I decided I wanted to get out of the sterile cube-farm and actually help real people, and that's what I love doing today. I've put together a great team of people like me who take pride in the work they do and who truly care about the folks they're helping. Bring us your computers and we'll go to whatever lengths necessary to make you love them again! It's what we do, and I think we do it better, faster, and for significantly less than the competition. Our customers agree, as you can see from our five-star ratings on Google, Facebook, and Yelp. Come by our shop and we'll show you what we're all about! Read more

5 recommendations

  •  
    Brandonn Catabay

    Shared on goo.gl

    Stop reading reviews and just go here already! I became a customer because of these reviews, and now I'm back to say that everyone tells the truth. Phenomenal service to the point where I felt like I was talking to a friend when they called with updates (such as requesting permission before moving forward with repairs). I would feel comfortable commuting two hours just to get their service.

    Also, please give Walter a raise.

    Original recommendation
  •  
    Leigh S.

    Shared on yelp.com

    These guys are what's right with this world. When I split coffee all over my MacBook, apple said it would cost $955 to repair (i.e., buy a new one). Eddie and the fine folks at 12:01 computer repair, fixed me up completely for less than half of that. Why trash a fixable computer? I love the spirit of sustainability and the top-notch, thorough service. Go here, you won't be disappointed!

    Original recommendation
  •  
    Kauaidudette E

    Shared on goo.gl

    They know what they're doing! My husband had a problem with his laptop and the 1201 team did a great diagnostic job. Efficient. Competent and very fair pricing. I recently had a problem with desk tower. I took it in. Again, they 1201 team knew what they were doing. I have a high level of confidence in their work.

    Original recommendation
  •  
    Elizabeth Tremaine

    Shared on goo.gl

    Very helpful with my first computer build! I needed to boot my new older gen motherboard to make it compatible with the CPU I purchased. They were more than willing to do that for me, and then when the motherboard turned out to be dead on arrival, they didn't charge me for the time! I will absolutely go back to them with other issues.

    Original recommendation
  •  
    bruce h.

    Shared on yelp.com

    Just delighted.
    after a couple of calls to (much more expensive) competitors, I took my PC to 12:01. They did a quick bench diagnostic, determined the trivial reason that my computer did not start, and refused to charge anything for their time. My thanks are all that they wanted; this posting is more than they expected and less than they deserve. While I hope to not need their services, this is the place I will come to if/when the need arises. (btw, sorry if this post show me in North Carolina, i had not yet updated my yelp profile. I am really here, and so are they.

    Original recommendation